Applying for a Guinness Trust Housing

If you wish to apply for a Guinness home, you will need to contact your local council and submit your application with them. There is an eligibility criteria to …

Applying for a Rental Home

Our housing waiting lists are closed to new customers so you’ll need to apply through your local council. Just register your details with us at guinnesshomes.co.uk/apply to apply online today. We recommend speaking to a member of the sales team associated with the development you’re interested in before applying for a new home. You can speak to a member of the sales team by making an enquiry or requesting a viewing (if this is an option available at your chosen development). You can do this prior to submitting an application.

Mutual Exchange Application Form

If you’re not currently a Guinness tenant but are interested in applying for a home with Guinness, you need to register directly with the local authority or check out our available now homes on Zoopla. The tenancy management team handle the mutual exchange/swap process. It is free for Guinness residents to register for mutual exchange websites such as Home Swapper and House…

Changing Tenancy Type

If you would like to change your tenancy from a joint tenancy to a sole tenancy please complete this form in full and email it to⁚ NewLettingsguinness.org.uk Or post to The Guinness Partnership Ltd, Henshaw House, 851 Silbury Boulevard, Milton Keynes MK9 3JZ Both tenants need to sign the application form. This information will be used by The Guinness Partnership Limited and Guinness Care and Support Limited to assess your application and for allocating and managing housing. In some cases the information provided will be disclosed to third parties in order to confirm and verify the details you provided to us such as previous landlords,

Applying for a Shared Ownership Home

You can complete an application form as soon as you have found a Shared Ownership Guinness Home that you would like to purchase. We will carry out affordability and eligibility checks for all Shared Ownership customers, even if you are cash buyers, to make buying your home a pleasant one. We built our first homes in the 1890s, in London. In 2012 the housing properties and operations of The Guinness Trust were combined with those of the other main housing divisions in the Group to form a single, stronger, charitable company, The Guinness Partnership Limited.

Contacting Guinness Partnership

You can contact Guinness Partnership on 0303 123 1890 from Monday to Friday, between 8am and 8pm.

General Enquiries

For general queries, you can complete an online form or contact Guinness Partnership by phone. You can reach them at 0303 123 1890, Monday to Friday, from 8am to 8pm. If you prefer to communicate via email, you can reach them at applicationsguinness;org.uk. Guinness Partnership is committed to providing excellent customer service and is available to answer any questions you may have about their services.

Reporting Repairs

To report a repair, you can contact Guinness Partnership by phone at 0303 123 1890. Their phone lines are open 24 hours a day for emergency repairs. For non-emergency repairs, you can contact them Monday to Friday, between 8am and 5pm. If you are unable to contact them by phone, you can also submit a repair request through their website. Guinness Partnership is committed to providing timely and efficient repairs to their tenants.

Reporting Anti-social Behaviour

If you are experiencing anti-social behaviour, it is important to report it to Guinness Partnership as soon as possible. You can report anti-social behaviour by phone at 0303 123 1890, or by email at anti-socialbehaviourguinness.org.uk. Guinness Partnership takes all reports of anti-social behaviour seriously and will investigate them thoroughly. They have a dedicated team that deals with anti-social behaviour and they are committed to providing support to tenants who are affected by it.

Making a Complaint

If you have a complaint about The Guinness Partnership, you can make it in writing, by phone, or online. You can contact them by phone at 0303 123 1890 or online using the form on their website. The Guinness Partnership will investigate your complaint and try to resolve it as quickly as possible. If you are not satisfied with the outcome of the investigation, you can escalate your complaint to the Housing Ombudsman. The Housing Ombudsman is an independent body that investigates complaints about housing providers.

Eligibility and Application Process

The Guinness Partnership has a strict eligibility criteria for applicants.

Eligibility Criteria

The Guinness Partnership has a strict eligibility criteria for applicants. To be eligible for Guinness Trust Housing, you must meet the following criteria⁚ You must be in housing need, meaning you are either homeless or living in overcrowded, unsuitable, or unsafe conditions. You must have a local connection to the area where you are applying. This means you must have lived or worked in the area for a certain period of time. You must be able to afford the rent and other costs associated with the property. The Guinness Partnership will assess your income and expenses to determine your affordability. If you are applying for a Shared Ownership property, you will also need to meet the affordability criteria set by the mortgage lender.

Application Process for New Customers

If you are a new customer and are interested in applying for a Guinness home, you need to register directly with the local authority. The Guinness Partnership does not have a housing waiting list that you can apply to directly. The majority of their homes are advertised through local councils. You will need to contact your local council and submit your application with them. Once your application is submitted, the local council will assess your eligibility and place you on their housing waiting list. When a suitable property becomes available, you will be contacted by the council to arrange a viewing. If you are successful, you will be offered a tenancy agreement.

Application Process for Existing Customers

If you are an existing Guinness customer and are interested in applying for a different property, you can apply directly through The Guinness Partnership. You can register your details with them at guinnesshomes.co.uk/apply to apply online. The Guinness Partnership will then assess your application and determine your eligibility for the property. If you are successful, you will be offered a tenancy agreement. You may also be eligible for a mutual exchange, which allows you to swap your current home with another Guinness tenant. You can find more information on the mutual exchange process by visiting the Guinness website.

Application Process for Shared Ownership

You can complete an application form as soon as you have found a Shared Ownership Guinness Home that you would like to purchase. We will carry out affordability and eligibility checks for all Shared Ownership customers, even if you are cash buyers, to make buying your home a pleasant one. You will need to provide information about your income, outgoings, and savings. The Guinness Partnership will then assess your application and determine your eligibility for the property. If you are successful, you will be offered a Shared Ownership agreement.

The Guinness Partnership offers a range of housing and care services to meet the needs of their customers.

Guinness Trust History

The Guinness Trust was established in 1890 by Edward Cecil Guinness, who was unhappy with the living conditions of many of the poorest Dubliners. Following the investment in housing for his own employees, he founded the Iveagh Trust. In 2012, the housing properties and operations of The Guinness Trust were combined with those of the other main housing divisions in the Group to form a single charitable company operating nationwide, The Guinness Partnership Limited.

Guinness Partnership Services

The Guinness Partnership is one of England’s largest affordable housing & care providers. They manage nearly 70,000 homes and offer a range of services to their tenants, including⁚ rental homes at prices significantly lower than those charged in the private market, affordable home ownership options, and homes that people can purchase outright on the open market. Some of their services are specifically for older people, including providing housing…

Guinness Homes

Guinness Homes is part of the Guinness Partnership. They are proud to offer Shared Ownership and Private Sale homes in areas you want to live. If you are interested in applying for one of these homes, please contact them with your name and contact details, either by email at applicationsguinness.org.uk or call 0303 123 1890 (option 5) to speak to their applications team. They will then be in touch to complete the application with you.

Guinness Partnership Website

For us to do this, please fill in a contact us form on The Guinness Partnership website (www.guinnesspartnership.com), you also have the option to live chat us or call us on 0303 123 1890. We are open Monday to Friday, 8am 5pm (and 24 hours a day for emergency repairs).

Additional Information

Guinness Partnership Contact Information

You can contact Guinness Partnership on 0303 123 1890 from Monday to Friday, between 8am and 8pm. If you are interested in applying for one of these homes, please contact us with your name and contact details, either by email at applicationsguinness.org.uk or call 0303 123 1890 (option 5) to speak to our applications team. We’ll then be in touch to complete the application with you.